Privacy Policy for Shivam Opticals

This Privacy Policy describes how Shivam Opticals collects, uses, and protects personal information obtained through your use of our online store. By visiting shivamopticals.com and engaging with our services, you agree to the practices outlined in this policy.

1. Information We Collect:

  • 1.1 Personal Information:
    • When you make a purchase or create an account, we may collect personal information, including but not limited to your name, contact details, billing address, and shipping address.
  • 1.2 Payment Information:
    • We do not directly collect or store your payment information. All transactions are processed through secure and trusted payment gateways. Please refer to the respective payment gateway’s privacy policy for details.
  • 1.3 Website Usage Information:
    • We collect non-personal information about your visit, such as the pages viewed, the links clicked, and other actions taken on our site. This helps us analyze and improve our website’s performance.

2. How We Use Collected Information:

  • 2.1 Order Processing:
    • We use the information provided during the purchase process to fulfill your orders, communicate order status, and provide customer support.
  • 2.2 Account Management:
    • If you create an account, your information helps us manage your account, process future orders more efficiently, and personalize your shopping experience.
  • 2.3 Marketing Communication:
    • With your consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out at any time.

3. Information Sharing:

  • 3.1 Third-Party Service Providers:
    • We may share your information with trusted third-party service providers, such as shipping companies, to fulfill orders and enhance customer service.
  • 3.2 Legal Compliance:
    • We may disclose personal information when required by law or in response to a valid legal request.

4. Your Choices:

  • 4.1 Opt-Out:
    • You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails.
  • 4.2 Account Deletion:

5. Security:

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Contact Information:

For any questions or concerns regarding this privacy policy, please contact us at contact@shivamopticals.com.

This privacy policy is effective as of 9-January-2024 and may be updated periodically. It is your responsibility to review the policy for changes.